Privacy Policy for the sHOW App
Last Updated: March 2, 2025
Introduction
This Privacy Policy describes the information collected through the sHOW application (“the App”) and how that information is used and shared. Candle and Switch (“we,” “us,” or “our”) may collect or receive information as described below in connection with your access to and use of the App (“Collected Information”). By accessing, using, or submitting information through the App, you agree to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the App.
This Privacy Policy is incorporated into and made a part of our Terms of Use.
Changes to this Privacy Policy
We may amend or otherwise modify this Privacy Policy at any time. All modifications will take effect immediately upon posting of the updated Privacy Policy within the App. By accessing or using the App after modifications are posted, you agree to those modifications. Material changes will be prominently posted. You are encouraged to review this Privacy Policy periodically. The date of the last update is noted at the beginning of this document.
Information We Collect:
Personally Identifiable Information (PII)
We do not collect personally identifiable information (“PII”) such as names, addresses, or phone numbers unless explicitly provided by you for specific features. Any such collection will always be accompanied by user consent.
Non-Personal Information
The following types of non-personal information may be collected automatically:
- Device Information: Model, operating system, and app version.
- Network Information: IP address and network connection status to facilitate functionality.
- Usage Data: Interaction data within the App, such as feature usage.
Stored Data
Settings such as universe and DMX address values are stored locally on your device. This data is not transmitted to us or any third-party servers.
How We Use Your Information
We use locally stored data to provide core functionality of the App. Non-personal information may be analyzed to improve app performance and user experience.
We do not sell, share, or disclose your information to third parties except as required by law or to protect the App’s functionality.
Third-Party Services
The App uses third-party libraries such as CocoaAsyncSocket to facilitate network communication. These libraries operate locally on your device and do not share data externally.
Data Security
We take reasonable measures to ensure the security of the information stored on your device. However, no system is entirely immune to security risks. We encourage users to secure their devices appropriately.
Data Transfers
The App does not transfer your data outside of your device unless required by third-party services explicitly used within the App, such as network communication protocols.
Children’s Privacy
The App is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us to remove such information.
Your Choices
- Control Over Data: You can reset the App settings or uninstall the App to clear locally stored data.
- Usage Consent: By using the App, you consent to this Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Candle and Switch
Email: support@candleandswitch.com
Website: www.candleandswitch.com